Privacy Policy

Australian Version:

Privacy Policy

The Royal Family Alliance is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email and phone numbers.
This Personal Information is obtained in many ways including interviews, correspondence, forms, by telephone, by email, via our website www.hollandparkmosque.org.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information through a range of means, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

•           For the primary purpose for which it was obtained
•           For a secondary purpose that is directly related to the primary purpose
•           With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:
•           Third parties where you consent to the use or disclosure; and
•           Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

It is an important to us that your Personal Information is up to date in your subscription to the Music Collection and Royal Collection Shop. It is your responsibility in honest communicaiton to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

www.royalfamilyalliance.com/contact-form

The main purpose of our Web site is to provide information and services to our visitors. Your privacy is important to us and we are committed to protecting it and to make you aware of our online practices regarding the privacy of your information.

Royal Family Alliance takes your privacy seriously. We created this privacy statement to demonstrate our firm commitment to your privacy. We promise that we will take steps to use your personal information only in ways that are compatible with this Privacy Policy.

Information About You

When you voluntarily provide it, we collect personal information in the course of interacting with the site. At the Royal Family Alliance site you are able to subscribe to an email newsletter or text message alert, sign up for broadcast email, take part in reader feedback, send greeting cards, participate in polls or surveys, ask questions, send feedback or make a donation. In so doing, you may be asked to provide personally identifiable information such as your name, address, e-mail address or mobile number. If you send a greeting card or share an article with a friend, you must provide the name and e-mail address of the recipient. Contact information, such as name, email and phone number, and demographic information, such as zip code, may be gathered from our visitors from information requests or other forms.

We may use the information you give us to provide services to you, at your request. We may use it to communicate with you through periodic messages regarding services, events, and other information and notices. We may use it for confirmation of donations, registrations, or other actions you take on our site, and for related customer service needs. We use information you provide about others to enable us to send them your greeting cards, articles you choose to share or other such services. We only use contact information to send information requested or to contact users as necessary.

We do not sell, rent, swap or otherwise share our mailing lists with external organisations. Any personal information you provide to Royal Family Alliance will not be disseminated to third parties outside of our organisation.

We also may collect information that is not personally identifiable, such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, (e.g., Windows or Mac OS), the IP address (Internet Protocol set of numbers called Internet Address) you are using, and the domain name of your Internet service provider (e.g. Verizon, Comcast). We may use this information to analyse the design and functionality of our site in order to make site improvements. We may use such information in the aggregate to analyse site usage.

Our Web site does not automatically collect any individually identifiable information, such as email addresses, from visitors.

We pledge that we will never wilfully sell, trade, rent, disclose, or make available personally identifiable information about you to any third party without first receiving your permission, except when we believe in good faith that the law requires it, or to protect the rights or property of Royal Family Alliance

European Version

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  • Request access to Your Personal Data. The right to access, update or delete the information We have on You. If you are unable to perform these actions yourself, please contact Us to assist You.

  • Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.

  • Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.

  • Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.

  • Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

If you want to discuss any matter relating to how your data is used, please call us, email us or write to the Data Protection Officer at Royal Family Alliance Contact Form In some cases we may be obliged to ask that a formal request be submitted in writing

Cookies

Our site makes limited use of cookies. "Cookies" are small text files that are stored on a local computer hard drive that contain information related to your use of a site. A cookie can't read data off of your computer hard disk or read cookie files created by other Web sites. Cookies do not damage your system. Cookies help websites provide visitors with customised features. Our site uses cookies to deliver content specific to your interests, location, and for other purposes. You can choose whether to accept cookies by changing the settings of your Internet browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site may be diminished and some features may not work as intended.

Location Data

Certain features ("Features") of our sites and/or apps may use data related to your geographic location ("Location Data"). If you use these features, you agree to provide or make your Location Data accessible to us. This information is used to provide you with localised information, such as local holiday times or to show nearby events or locations. To the extent that we do collect Location Data, we shall use it in accordance with our Privacy Policy. If you do not provide or make such Location Data accessible then the Features may be limited or not operate.

Links

We provide links to other Web sites that we believe you will find useful or relevant. Royal Family Alliance is not responsible for the privacy practices or the content of such Web sites.

Feedback & Ask Website Manager

All communication held via our Feedback and Contact Form is strictly confidential and is not shared with any parties outside the organisation. For your protection, a secure, encrypted link is used to load your most recent response and is not publicly accessible. Your email address is never revealed to the public except through this secure link.

Reader Comments

This site makes Reader Comments functionality available to its visitors. Please remember that any information that is disclosed in this area becomes public and you should exercise caution when deciding to disclose your personal information.

Security

Royal Family Alliance uses appropriate procedures to ensure the security of your personal information and to and protect it from unauthorised access. In particular, when we ask you to enter credit card information, we use the top industry standard security protection, including encryption, SSL transmission connection, and a secure server for information storage.

Email Subscription Lists

Royal Family Alliance offers a subscription list service to its visitors that you can opt-in to. We will never subscribe you to any mailing list without your request or agreement. If you are subscribed to any lists, we provide the ability to opt-out of receiving these communications from us by following the instruction listed in the email. If we feel that we have provided you with a valuable service and you may want to support us we may send you a periodic solicitation email, which you can unsubscribe from at any time. We will never pass on your email address to a third party or send you spam.

Contacting Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please Royal Family Alliance online, or write to:
Wessex Dynasty Country Estate, 68 Meade St, Glen Innes NSW Australia 2370